CIOs are very rarely promoted internally. When a new CIO is appointed it will usually be an external hire that has been brought-in to replace a retiree or to fix a failure.
Booz & Company’s Memo to the CEO: Are you getting the best out of your CIO? report supports this with findings that show only a third of CIOs have reached their current position through internal promotion and more than 40% of CIOs have been with their current company for more than six years.
In some instances the lack of internal promotion has been due to a long tenure of the CIO. This leads to internal candidates getting frustrated and moving elsewhere in order to progress their careers.
Examples of recent long-serving CIOs that have been replaced in the last year include; Interserve’s Darryn Warner who replaced Gary Long, after he served 12 years with the construction firm, and ITN’s Bevan Gibson who replaced Keith Cass in April 2014 after a 34-year stint with ITN.
Booz & Company’s report also shows that 60% of CIOs worked in a different company within a different industry before joining their current organisation – suggesting the CIO role is transferable cross-sector. This can be seen in the recent appointments of G4S’ Martin Taylor in February 2014, who came from EMI Music, and Reckitt Benckiser’s Darrell Stein who came from M&S.
The importance of IT within organisations has increased due to the rise of new technologies and consumerisation, and so the result of this is an increased demand in the standard of the IT function. This would explain why, according to Booz & Company, a third of CIOs are forced out and half of new CIOs must inherit failing IT programmes – the failure often being the reason for the new hire.
However, in some cases the IT functions aren’t failing but need a new strategy or direction. For example, Michael Harte was brought in to Barclays in May 2014 to lead the transformation of Barclays Operations & Technology function and its continued focus on customer innovation, digital services and process automation.
G4S - Martin Taylor, Group CIO
Taylor joined G4S in February 2014, after seven years as Global CIO for EMI Music. Previously he was Group CIO for Cable & Wireless. In addition, Nick Folkes was appointed a month later as Regional CIO for UK & Ireland.
Reckitt Benckiser - Darrell Stein, SVP for Information Services
Formerly, Stein was CIO of Marks & Spencer for eight years. Stein replaced Gareth Hill, who had served an equally long time in his role having joined in 2006.
Barclays - Michael Harte, Chief Operations & Technology Officer
Before joining Barclays in May 2014, Harte was CIO at Commonwealth Bank of Australia. Harte replaced COO & CTO Shaygan Kheradpir who left to take a CEO position at Juniper Networks.
ITN - Bevan Gibson, CTO
Gibson replaced Keith Cass who was retiring after 34 years at the media firm and came from BSkyB where he was Head of Operations & Technology. He is part of the senior management team and reports directly to CEO John Hardie.
Interserve - Darryn Warner, CIO
Warner was CIO at Balfour Beatty. Prior to that he was IT Director at Black & Decker. Warner replaces Gary Long who spent 12 years at Interserve and was Group Head of IT since March 2008.
Rio Tinto - Greg Lilleyman, Group Executive of Technology & Innovation
A mining engineer by profession, Lilleyman has been with Rio Tinto since 1990, mainly with the iron ore business in Australia and Canada. He was appointed to his current role in January 2014.