This year at Hoggett Bowers we are proud to celebrate 20 years of supplying senior management and Executive Interim talent, acting as the trusted partner to some amazing businesses.
When we launched our Interim Practice, we were responding to feedback from our clients who wanted to find a new way to flex their leadership resource, manage unexpected and sometimes unwelcome circumstances in their business and to deliver challenging projects, preferring to drive their own change rather than rely on management consultants.
Twenty years on and this description remains entirely accurate as in the weeks preceding this article, we have helped our clients to meet all these challenges. Today more than ever, businesses and their leaders are confronted with potentially destabilising levels of uncertainty; hyper competition from disruptive rivals, increasingly demanding markets, ballooning volumes of data and the trials of leading in times of geopolitical turbulence. If the client’s leadership team cannot flex and respond, they will fall victim to any of the above!
In the following case studies, our team reflects on how our clients increased the agility of their leadership resource by working with Hoggett Bowers, and our Exec Interim talent.
Rupert Dobson, Financial Services, Insurance and Professional Services (left)
Interim Marketing Director, B2B & B2C, UK & International
A resignation led to a referral to Hoggett Bowers and a request for our support as the client was concerned about replacement timescales. The search for the permanent appointment was underway but it could take as long as 6-9 months before the successful candidate could start. Meanwhile, the Marketing function was underperforming, had a sizeable cost base and so was in urgent need of effective leadership.
After many years of recruiting to similar situations, we recommended four strong candidates, all available and proven in lifting performance. Within days, our Interim, who had previously worked with us on two occasions, was contracted and started delivering.
By the end of month three, the Interim Marketing Director had delivered savings, streamlined the excessive supplier list and improved SEO and the customer journey. Many savings were achieved by halting the staff resignations and revenue was generated by improving communication and collaboration, previously described by the client as the team’s Achilles heel.
By accepting our recommendation to hire from outside of the client’s sector, we diversified the thinking and our appointed Interim, working with the benefit of previously overcoming very similar challenges, quickly improved Marketing’s performance.
Kirstin Chambers, Consumer (center)
Interim Group HR Director, European Retail Group, UK & International
The Group HRD had resigned and the company was looking for a straight-forward replacement in the interim. However, upon closer examination, their thinking had shifted around the level of this role. The Group was expanding and it was clear that not only was the group anticipating much change in terms of the need for increased digital capability, but that the needs of the wider company meant that Group HR’s service levels needed to increase.
Going to market was going to take time and the search was not yet started. It was clear the interim brief would include a programme of change.
Four experienced interim HR Directors with industry knowledge, international experience but most importantly, proven change credentials were presented. The successful candidate was chosen for their track record in partnering CEOs in growth and turn-around scenarios.
The interim has led a total reorganisation of Marketing and Digital capabilities across Europe and is now, leading the implementation of Workday. Working with us from the beginning, it became clear that whilst the Group HRD role had to increase in scope, it was also clear that a programme of change was not going to wait for the permanent hire. It is only now with the end of the change programmes in sight that the paused permanent search has commenced.
Fiona Landon, Industry and Transport (right)
Interim Vendor Selection Lead – Global Shared Services Outsourcing Programme, Finance
An American owned, global storage and distribution company, had an ambition to bring its international corporate functions together in a shared services environment and then outsource the transactional elements of finance to a third party provider.
Hoggett Bowers briefed the client on the benefits of using interim over a consultant and worked exclusively to understand the aims and help to prioritise the brief. After a thorough search of the market, we delivered a strong shortlist of four qualified accountants who had previously worked for third party providers and leading consultancies. The interim executive chosen was an ex Big 4 consultant.
After an initial review, the appointed interim developed the new finance Target Operating Model and organisation design, involving 1300 FTEs. They led the RFP for Finance, ensuring all the bids were suitable and costs transparent, taking it from inception to vendor selection. The programme was delivered successfully and on time.
To speak with one of the team at Hoggett Bowers Executive Interim, please call 020 7964 9117 or email [email protected]